511DFW is a free service of the North Central Texas Council of Governments (NCTCOG), and its partner agencies. The information in the 511DFW system comes from many transportation and police agencies in the Dallas – Fort Worth Area.
MY511DFW is a free, personalized service on the phone and web that allows you to customize 511DFW, your way. Just like 511DFW, MY511DFW is available 24 hours a day, 7 days a week from anywhere within the 511DFW
With MY511DFW, you build your own 511DFW.org home page or bypass phone menu options to get to the information that you need FAST. Register here to start!
With MY511DFW, you define and save up to six traffic trips
and six transit trips, with names like "home to work" or "work to gym". Then you can access real-time highway and transit condition information for those trips on the 511DFW phone service and 511DFW.org.
MY511DFW on the Phone
the phone, MY511DFW allows you to bypass menu prompts to go directly to current information for your preferred trips. During registration, you can save up to three phone numbers that 511DFW will recognize. When calling 511DFW, the phone system recognizes
MY511DFW users via caller ID and immediately asks for the name of a saved trip set-up during MY 511 registration (e.g. "Home to work"). MY511DFW will respond with current traffic and/or transit information for your trip.
If your phone number
has caller ID blocked, you must say, "MY 511" at the Main Menu. The system will respond by asking you to enter your 10-digit phone number. Upon recognition, MY511DFW will ask for one of your trip names and provide the current traffic and/or transit
To use MY511DFW on the phone, you must create an account.
MY511DFW on the Web
On the web, MY511DFW allows you to create and view your very own MY511DFW personalized home page. During registration, you set up
and save your routes for traffic incident information and driving times, public transit trips, and traffic camera views. Once you verify your registration by responding to an e-mail that MY511DFW sends you, you will see all your saved trips displayed
on your new MY511DFW personalized home page.
511DFW.org recognizes MY511DFW users via a saved username and password. Once signed-in, you are taken directly to your personalized home page. If you choose to stay signed-in to MY511DFW, you will
automatically be taken to your personalized home page when you visit 511DFW.org or MY511DFW. There is no need to sign in each time.
You can also manage your MY511DFW account on the web, including modifying your personalized home page and
MY511DFW lets you personalize your favorite 511DFW traffic features. Traffic features include 1) saving your most frequently traveled trips so you can receive current traffic and/or
transit incidents, and real-time driving times, and 2) your favorite camera views.
With MY511DFW, you can also create personalized transit trips. Similar to traffic trips, you save your favorite transit
trips based on your departure and arrival stops, and by selecting your transit carrier. You can then receive incident and construction impacts for all routes serving those stops.
You begin by creating your
profile, which includes your username, password, e-mail address, and phone numbers so that MY511DFW can recognize you. Next, you decide which traffic and transit features to personalize. Finally, you receive a verification e-mail, which confirms that
you are now a registered MY511DFW user. Once confirmed, you can begin using MY511DFW on the phone or view your personalized home page immediately.
Frequently Asked Questions
To learn more about MY511DFW visit our frequently
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