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Contact DART



  • Customer Information Center (Routes, Schedules and Trip Planning Assistance)

214-979-1111
Hours of Operation:
Monday through Friday: 6 a.m. to 8 p.m.
Saturday and Sunday: 8 a.m. to 5 p.m.
Holiday Hours of Operation: 8 a.m. to 5 p.m.
Customer Information Center is closed on Thanksgiving Day and Christmas Day


  • Customer Care Center (Requests, Commendations, Suggestions and Concerns)

214-749-3333
Hours of Operation:
Monday through Friday: 8 a.m. to 5 p.m.
Contact DART Customer Service Online

· Lost & Found, 1401 Pacific (Akard Station)

214-749-3810
Hours of Operation:
Monday through Friday: 8 a.m. to 5 p.m.


  • DART Police

214-928-6300 (for emergencies only)
214-749-5900 (for non-emergency matters, Monday through Friday: 8 a.m.-5 p.m.)

o Filing a Complaint with the DART Police Department

o DART Passenger Guide to Safety & Security

o If you see suspicious, disruptive or criminal behavior, call DART Police at 214-928-6300 or text the keyword DARTpolice to 41411*. Click here to learn more.
(*Message and data rates may apply. For Terms and Conditions, click here.)

o Instructions for Paying Citations
If you have questions regarding your citation, please contact the DART Police Records Section at
214-749-3999.

· DART Store, 1401 Pacific (Akard Station)

Full-service store with passes, route schedules and DART merchandise
214-749-3282
Hours of Operation:
Monday through Friday: 7:30 a.m. to 5:30 p.m.
Photo IDs are made at the DART Store between 9-11 a.m. and 2-4 p.m. only.

o DART Pass Outlet Locations

o Please note: The DART Store at Akard Station does not process online orders. For questions regarding online DART pass orders, please email a DART representative.


  • Administrative Offices

214-749-3278


  • Community Affairs

214-749-2543


  • DART Speakers Bureau

214-749-2506


  • HOV Information

214-749-2819


214-515-7272


  • Vanpool/Carpool

214-747-RIDE

o Vanpool / Carpool / RideMatch Information
214-747-RIDE

o Programs for Employers
214-747-RIDE

o Bike Information
214-747-RIDE


  • Transit Education

o School Education Programs

214-749-2582

o Adult Education Programs

214-749-2582

o Senior Education Programs

214-749-2582


  • Vendor Business Center


214-749-2701
PSupport@DART.org
View Procurement Opportunities