About MY 511DFW
511DFW is a free service of the Dallas Area Rapid Transit, and its partner agencies.
The information in the 511 DFW system comes from many
transportation and police agencies
in the Dallas – Fort Worth Area.
MY511DFW is a free, personalized service on the phone and web that allows you to
customize 511DFW, your way. Just like 511DFW, MY511DFW is available 24 hours a day,
7 days a week from anywhere within the 511DFW Calling Region.
With MY511DFW, you build your own 511DFW.org home page or bypass phone menu options
to get to the information that you need FAST. Register here to start!
With MY511DFW, you define and save up to six traffic trips and six transit trips,
with names like "home to work" or "work to gym". Then you can access real-time highway
and transit condition information for those trips on the 511DFW phone service and
MY511DFW on the Phone
On the phone, MY511DFW allows you to bypass menu prompts to go directly to current
information for your preferred trips. During registration, you can save up to three
phone numbers that 511DFW will recognize. When calling 511DFW, the phone system
recognizes MY511DFW users via caller ID and immediately asks for the name of a saved
trip set-up during MY 511 registration (e.g. "Home to work"). MY511DFW will respond
with current traffic and/or transit information for your trip.
If your phone number has caller ID blocked, you must say, "MY 511" at the Main Menu.
The system will respond by asking you to enter your 10-digit phone number. Upon
recognition, MY511DFW will ask for one of your trip names and provide the current
traffic and/or transit information.
To use MY511DFW on the phone, you must create an account. Click
here to register
MY511DFW on the Web
On the web, MY511DFW allows you to create and view your very own MY511DFW personalized
home page. During registration, you set up and save your routes for traffic incident
information and driving times, public transit trips, and traffic camera views. Once
you verify your registration by responding to an e-mail that MY511DFW sends you,
you will see all your saved trips displayed on your new MY511DFW personalized home
511DFW.org recognizes MY511DFW users via a saved username and password. Once signed-in,
you are taken directly to your personalized home page. If you choose to stay signed-in
to MY511DFW, you will automatically be taken to your personalized home page when
you visit 511DFW.org or MY511DFW. There is no need to sign in each time.
You can also manage your MY511DFW account on the web, including modifying your personalized
home page and preferred trips.
MY511DFW lets you personalize your favorite 511DFW traffic features. Traffic features
include 1) saving your most frequently traveled trips so you can receive current
and traffic and/or transit incidents, and real-time driving times, and 2) your favorite
With MY511DFW, you can also create personalized transit trips. Similar to traffic
trips, you save your favorite transit trips based on your departure and arrival
stops, and by selecting your transit carrier. You can then receive incident and
construction impacts for all routes serving those stops.
To register to use MY511DFW on both the phone and web, click here. You begin by
creating your profile, which includes your username, password, e-mail address, and
phone numbers so that MY511DFW can recognize you. Next, you decide which traffic
and transit features to personalize. Finally, you receive a verification e-mail,
which confirms that you are now a registered MY511DFW user. Once confirmed, you
can begin using MY511DFW on the phone or view your personalized home page immediately.
Frequently Asked Questions
To learn more about MY511DFW visit our frequently asked questions.